Return and Refund Policy:
We aim to provide high-quality products and excellent customer service. Please review our policy regarding returns and exchanges:
Return & Refund Conditions
Change of Mind: We do not accept returns or exchanges if you change your mind about the product. Please ensure you are satisfied with your choice before placing an order.
Damaged or Defective Products: If you receive a damaged or defective product, we are happy to assist with a return or exchange.
Important Details
Timeframe for Refund: To qualify for a return or exchange, you must contact us within 5 days of receiving the product. Unfortunately, we cannot process any returns or exchanges beyond this period.
Product Condition: In the case of damaged or defective products, please provide a clear picture of the issue to help us process your request swiftly.
How to Initiate a Return/Exchange
Contact Us: Reach out to us via one of the following channels within 5 days of receiving your product:
WhatsApp: 03110265532
Email: info@itinnovationsoft.com
Provide Details: Include your order number, product details, and a photo of the damaged or defective item (if applicable).
We will guide you through the return or exchange process and ensure a resolution as quickly as possible.
